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Windows®. Life without Walls™. HP recommends Windows 7.



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Customer service


We want your shopping experience in our store to be quick an easy. For more information, select a topic of interest from the list below.

Select a topic


New customers

» First time customers
» Secure shopping with HP
» Credit card safety

Shopping and ordering

» How to order online
» Prices and value added tax
» Shipping and delivery
» How to pay
» Order tracking
» Cancelling/changing your order
» Order by phone
» Logging in and out
» Export Compliance Agreement
Our store policies

» Terms and conditions
» Return and exchange
» Privacy policy

After ordering

» Items missing
» Late delivery
» Defective products ("defect on arrival")
» Incorrect invoice

Contacting us


If you have questions please contact us via phone or email.

By phone: For help, call our customer service agents at 0845 604 29 21, Monday to Friday, 8.00 am to 5.30 pm (local call rates apply).


Useful links


» HP Technical support
» HP Printer and computer drivers

Printable version

This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://www.microsoft.com/windows/windows-7/ for details.

Windows 7 Professional disk may be included for future upgrade if desired. To qualify for this downgrade an end user must be a business (including governmental or educational institutions) and is expected to order annually at least 25 customer systems with the same custom image.

Windows Vista Business disk may be included for future upgrade if desired. To qualify for this downgrade an end user must be a business (including governmental or educational institutions) and is expected to order annually at least 25 customer systems with the same custom image.

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